- – Conduct tailored product demonstrations to drive customer confidence and adoption
- – Serve as a subject matter expert, providing accurate product insights to sales teams
- – Manage seamless handovers to implementation teams, ensuring clear customer requirements
- – Manage product delivery through backlog grooming, sprint planning, and coordination.
- – Define and prioritize epics, user stories, and acceptance criteria for features.
- – Analyze data and user research to inform product direction and decision-making.
- – Build rapport with clients through quarterly check-ins and relationship management.
- – Negotiate renewals and market group plans to ensure optimal client benefits.
- – Conduct performance reviews and handle post-quote actions to address client needs.