- – Greet residents and visitors, providing courteous front-line customer service.
- – Answer phones, respond to inquiries, and direct calls or messages appropriately.
- – Assist with filing, data entry, and preparation of routine documents and notices.
- Lead end-to-end ERP project delivery using Agile practices, ensuring alignment with business objectives.
- Partner with the Program Manager to support integrated program and project management across multiple workstreams.
- Coordinate and oversee cross-functional and technical teams to enable strong collaboration, clear communication, and disciplined execution.
- – Provide professional support to the Grievance Committee in grievance processes.
- – Assist negotiation teams during collective bargaining and contract drafting efforts.
- – Communicate effectively with AUNBT members and promote positive relations with UNB.