- – Lead customer teams to convert business needs into tailored technology solutions.
- – Design and integrate complex IT architectures, ensuring alignment with client goals.
- – Evaluate business needs and identify opportunities for innovative technology solutions.
- – Conduct cold calls and targeted outreach to biotech and pharma organizations.
- – Qualify leads and identify new opportunities for quantum-enabled EPR instrumentation.
- – Maintain CRM records and manage a structured sales pipeline effectively.
- – Lead and mentor a team of Account Managers to achieve retention and growth goals.
- – Manage key client accounts, driving renewals, expansions, and strategic conversations.
- – Develop and improve processes for account health tracking, reporting, and renewals.