- Lead complex, multi-stream initiatives across product, business analysis, QA, development, and vendor teams
- Provide end-to-end delivery oversight, including planning, execution, risk management, and reporting
- Bring structure, clarity, and momentum to evolving or loosely defined initiatives
- – Provide professional customer service and manage client inquiries effectively.
- – Dispatch work orders, enter purchase orders, and maintain service records.
- – Assist with invoicing, accounts receivable, and prepare customer reports as needed.
- – Own parts processes, ensuring timely fulfillment and continuous improvement.
- – Coach team members, fostering accountability and alignment with best practices.
- – Collaborate with Service team to anticipate repairs and maintain inventory levels.