- – Provide professional customer service and manage client inquiries effectively.
- – Dispatch work orders, enter purchase orders, and maintain service records.
- – Assist with invoicing, accounts receivable, and prepare customer reports as needed.
- – Lead partnership programs and manage budgets for Quebec initiatives.
- – Develop and execute strategic communications plans aligned with business goals.
- – Cultivate media relationships to enhance reputation and secure earned media coverage.
- Lead complex, multi-stream initiatives across product, business analysis, QA, development, and vendor teams
- Provide end-to-end delivery oversight, including planning, execution, risk management, and reporting
- Bring structure, clarity, and momentum to evolving or loosely defined initiatives