- – Conduct comprehensive assessments to develop tailored intervention plans.
- – Implement and monitor behavior strategies while ensuring best practices.
- – Train staff and families on behavior management techniques and support.
- – Handle inbound inquiries with patience, clarity, and genuine care for customers.
- – Troubleshoot product issues using structured problem-solving and technical instincts.
- – Build and refine workflows and automations to enhance customer experience at scale.
- 2 years experience in similar role
- University degree or equivalent
- Strong communication skills and customer service