- – Analyze extensive datasets to identify trends and uncover business improvement opportunities.
- – Ensure data quality and integrity through effective database design and record linkage.
- – Collaborate with teams to deliver data-driven insights for informed decision-making.
- – Lead IT department to deliver effective services and support for retail operations.
- – Develop strategic technology plans that align with business objectives and goals.
- – Oversee system upgrades and ensure data security protocols are effectively implemented.
- – Provide exceptional customer service and support to members at the counter.
- – Process financial transactions accurately, including cash balancing and data entry.
- – Present and cross-sell credit union products to meet members' financial needs.