- – Lead IT department to deliver effective services and support for retail operations.
- – Develop strategic technology plans that align with business objectives and goals.
- – Oversee system upgrades and ensure data security protocols are effectively implemented.
- – Provide exceptional customer service and support to members at the counter.
- – Process financial transactions accurately, including cash balancing and data entry.
- – Present and cross-sell credit union products to meet members' financial needs.
- – Manages daily investment transaction reporting and cash management processes.
- – Reconciles cash accounts and ensures accuracy in financial reporting procedures.
- – Collaborates with Fund Accounting Team to meet internal and external deadlines.