- – Define commissioning strategies and acceptance frameworks for critical systems.
- – Lead Level 1–5 commissioning activities, ensuring performance validation and testing.
- – Coordinate cross-functional teams to resolve technical issues and ensure compliance.
- – Handle inbound inquiries with patience, clarity, and genuine care for customers.
- – Troubleshoot product issues using structured problem-solving and technical instincts.
- – Build and refine workflows and automations to enhance customer experience at scale.
- – Provide technical support via phone and email for web-based platforms.
- – Perform tenant verification services and assist in business development efforts.
- – Monitor website performance using Google Analytics and manage digital marketing.