- – Propose and develop original news stories based on local events and trends.
- – Conduct interviews, shoot images, and produce content for TV and digital platforms.
- – Maintain a network of regional contacts and follow editorial standards for accuracy.
- – Contact new leads promptly and build rapport to book qualified appointments.
- – Overcome objections with empathy, using evidence-based healthcare knowledge.
- – Document call notes and lead data in real time while managing high-volume pipeline.
- – Handle inbound inquiries with patience, clarity, and genuine care for customers.
- – Troubleshoot product issues using structured problem-solving and technical instincts.
- – Build and refine workflows and automations to enhance customer experience at scale.