- Lead continuous improvement activities for billing accuracy and compliance
- Support team with conflict resolution related to billing requests
- Establish targets for key metrics and support team to meet billing targets
- 2 years experience in similar role
- University degree or equivalent
- Strong communication skills and customer service
- – Communicate proactively with customers to gather project information and updates.
- – Organize and coordinate project details to ensure timely and efficient workflows.
- – Improve internal systems by identifying bottlenecks and suggesting enhancements.