- 2 years experience in similar role
- University degree or equivalent
- Strong communication skills and customer service
- – Lead and motivate a Managed Service Infrastructure Network operations team.
- – Implement daily management systems and operational processes for efficiency.
- – Collaborate with cross-functional teams to ensure seamless client service delivery.
- – Conduct interviews to gather medical and lifestyle history from insurance applicants.
- – Schedule tele-interview appointments based on availability of applicants and interviewers.
- – Maintain confidentiality while following up on missing information from applicants.