- – Develop and execute AI and automation strategies for HR business processes.
- – Lead redesign of HR workflows, integrating AI to enhance efficiency and scalability.
- – Collaborate with technical teams to ensure alignment on architecture and security.
- – Conduct interviews to gather medical and lifestyle history from insurance applicants.
- – Schedule tele-interview appointments based on availability of applicants and interviewers.
- – Maintain confidentiality while following up on missing information from applicants.
- – Contact new leads promptly and build rapport to book qualified appointments.
- – Overcome objections with empathy, using evidence-based healthcare knowledge.
- – Document call notes and lead data in real time while managing high-volume pipeline.