- – Manage end-to-end strategic projects, ensuring timely delivery and quality.
- – Analyze features and break them into user stories for Agile development teams.
- – Collaborate with stakeholders to define requirements and facilitate project rollouts.
- – Communicate proactively with customers to gather project information and updates.
- – Organize and coordinate project details to ensure timely and efficient workflows.
- – Improve internal systems by identifying bottlenecks and suggesting enhancements.
- – Conduct interviews to gather medical and lifestyle history from insurance applicants.
- – Schedule tele-interview appointments based on availability of applicants and interviewers.
- – Maintain confidentiality while following up on missing information from applicants.