- – Architect and document scalable Amazon Connect solutions for enterprise clients.
- – Manage external partners to ensure alignment with architectural standards and timelines.
- – Design integrations between Amazon Connect and AWS services, enhancing customer experience.
- Create and maintain sales collateral: capability decks, one-pagers, case studies, proposals, and customer-facing presentations.
- Coordinate closely with Bell Business Markets, Ateko, and Bell Corporate on joint technology initiatives.
- Build and manage relationships with companies that act as feeder partners: power providers, infrastructure vendors, and technology platforms.
- – Define and evolve business strategy, operating model, and governance approach.
- – Establish clarity around priorities, decision rights, and execution pathways.
- – Drive cross-functional alignment across Product, Operations, Sales, and Finance.