- – Ensure credit portfolio health by reducing receivables and meeting collection goals
- – Lead transformation initiatives in credit, collections, and payment processes using AI
- – Analyze and communicate key performance metrics to senior stakeholders and partners
- – Lead partnership programs and manage budgets for Quebec initiatives.
- – Develop and execute strategic communications plans aligned with business goals.
- – Cultivate media relationships to enhance reputation and secure earned media coverage.
- – Define and evolve business strategy, operating model, and governance approach.
- – Establish clarity around priorities, decision rights, and execution pathways.
- – Drive cross-functional alignment across Product, Operations, Sales, and Finance.