Client Representative, Help Desk and Escalation
Client Representative, Help Desk and Escalation
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Client Representative, Help Desk and Escalation
Client Representative, Help Desk and Escalation
Bell Canada
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60 Jobs
Montreal, QC
Entry Level
3 days ago
- Manage incidents, service requests, and communicate with customers and suppliers
- Perform service audits, load customer orders, and coordinate changes
- Prioritize problems, drive timely re-establishment, and uphold corporate values
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Senior Architect (Conversational AI)
Senior Architect (Conversational AI)
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Senior Architect (Conversational AI)
Senior Architect (Conversational AI)
Bell Canada
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60 Jobs
Montreal, QC
Experienced
4 days ago
- Create and deliver conversational flows, oversee release management and quality assurance testing
- Leverage insights from key performance indicators and customer journey analysis for optimization
- Collaborate with senior architects and business stakeholders to understand business goals
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Technical Product Manager
Technical Product Manager
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Technical Product Manager
Technical Product Manager
Bell Canada
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60 Jobs
Mississauga, ON
Experienced
5 days ago
- Lead all lifecycle activities, performance management and day to day operations across Bell's IoT platforms including support for eSIM/eUICC
- Coordinate and provide direction to a group of IoT Specialists that execute the day to day operations
- Generate insights through regular financial, supplier, solution and subscriber metrics
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