- Lead investigations using structured tools: RCA, 5-Why, fishbone, fault tree, data analysis, and interviews
- Assess product and equipment impact for deviations and contamination events
- Develop and document CAPAs, evaluating their effectiveness over time
- – Set up and maintain project job numbers and client profiles in Jonas.
- – Coordinate monthly billing percentages and prepare Construction Management billings.
- – Apply client payments, process deposits, and monitor outstanding accounts.
- – Manage case files for employees on short-term sick leave and long-term disability.
- – Develop and implement return-to-work plans and accommodations for employees.
- – Liaise with supervisors, healthcare providers, and unions to manage employee claims.