- – Provide high-volume medical retina care and manage intravitreal injection therapy.
- – Diagnose and treat age-related macular degeneration and diabetic retinopathy.
- – Collaborate with a multidisciplinary team to ensure exceptional patient outcomes.
- – Build exceptional customer experiences to drive loyalty and repeat business.
- – Connect customers with the right devices and services for their needs.
- – Achieve sales targets through product knowledge and effective communication.
- – Oversee incident management process and lead team to swift resolution.
- – Analyze incidents and categorize recurring issues to enhance protocols.
- – Communicate with stakeholders and document troubleshooting steps effectively.