- – Ensure credit portfolio health by reducing receivables and meeting collection goals
- – Lead transformation initiatives in credit, collections, and payment processes using AI
- – Analyze and communicate key performance metrics to senior stakeholders and partners
- – Develop and implement communication and engagement strategies for stakeholders.
- – Create engaging content for digital, print, and media communications platforms.
- – Build and maintain relationships with donors, partners, and community members.
- – Manage Emergency Management Organization operations and multi-agency coordination.
- – Ensure compliance with legislation, policies, and standards in fire services.
- – Lead performance management and data-driven decision-making for departmental initiatives.