- – Supervises staff activities to ensure productivity and exceptional service standards.
- – Allocates tasks and supports team members during high-pressure shifts and events.
- – Maintains a positive atmosphere while managing daily operations and customer interactions.
- – Lead shifts to support management and achieve budgetary goals.
- – Ensure guest satisfaction and foster connections throughout each shift.
- – Motivate team members and promote a positive work environment.
- – Conduct interviews to gather medical and lifestyle history from insurance applicants.
- – Schedule tele-interview appointments based on availability of applicants and interviewers.
- – Maintain confidentiality while following up on missing information from applicants.