- – Engage customers to identify their tech needs and recommend suitable solutions.
- – Achieve personal sales goals while collaborating with team members for store success.
- – Maintain store operations by ensuring a clean, organized, and efficient environment.
- – Manage and train barista team to ensure quality and exceptional service.
- – Develop relationships with customers and suppliers to enhance business growth.
- – Maintain inventory, order supplies, and ensure compliance with health regulations.
- – Monitor SIEM alerts and respond to security events in real-time.
- – Resolve internal security tickets and troubleshoot tools like Crowdstrike and Netskope.
- – Collaborate with AI Analyst to enhance automation and improve incident response.