- – Build strong customer relationships to identify their connectivity needs.
- – Achieve sales targets by promoting products and services effectively.
- – Stay updated on new technologies to enhance customer experience and support.
- – Monitor SIEM alerts and respond to security events in real-time.
- – Resolve internal security tickets and troubleshoot tools like Crowdstrike and Netskope.
- – Collaborate with AI Analyst to enhance automation and improve incident response.
- – Provide tailored solutions and exceptional experiences for Virgin Plus members.
- – Meet and exceed monthly sales targets through effective communication and listening.
- – Collaborate with team members to adapt to changes and support a fast-paced environment.