- – Own post-sale customer lifecycle, ensuring successful onboarding and adoption.
- – Guide customers through integration of spatial data into operational workflows.
- – Monitor account health, identify risks, and advocate for customer needs internally.
- – Lead end-to-end ERP implementations, managing plans, schedules, and reporting.
- – Configure and customize Acumatica/Business Central, ensuring optimal system performance.
- – Deliver training and support to users, acting as a trusted advisor throughout projects.
- – Meet homeowners to provide painting estimates and close sales in person.
- – Follow up on inbound leads and convert them into booked projects consistently.
- – Generate leads through referrals, networking, and local outreach efforts.