- – Serve as primary contact for clients, addressing inquiries and resolving issues.
- – Educate clients on benefits plans, coverage details, and claims procedures.
- – Process enrollments and maintain accurate client records for data integrity.
- – Conduct cold calls and targeted outreach to biotech and pharma organizations.
- – Qualify leads and identify new opportunities for quantum-enabled EPR instrumentation.
- – Maintain CRM records and manage a structured sales pipeline effectively.
- – Build exceptional customer experiences to drive loyalty and repeat business.
- – Connect customers with the right devices and services to meet their needs.
- – Achieve sales targets through effective communication and product knowledge.