- – Provide legal and strategic advice on regulatory processes and compliance matters.
- – Draft and review decisions, orders, and notices to uphold administrative law principles.
- – Analyze legal issues and prepare memos while managing external legal counsel as needed.
- – Provide exceptional customer service to in-person visitors and phone inquiries.
- – Coordinate mail distribution and perform various administrative tasks efficiently.
- – Foster positive relationships with citizens and colleagues through effective communication.
- – Conduct interviews to gather medical and lifestyle history from insurance applicants.
- – Schedule tele-interview appointments based on availability of applicants and interviewers.
- – Maintain confidentiality while following up on missing information from applicants.