- – Provide exceptional customer service via phone, email, and in-person interactions.
- – Manage front-desk operations, greet visitors, and ensure security protocols are followed.
- – Support administrative tasks, including meeting coordination, document preparation, and data entry.
- – Own parts processes, ensuring timely fulfillment and continuous improvement.
- – Coach team members, fostering accountability and alignment with best practices.
- – Collaborate with Service team to anticipate repairs and maintain inventory levels.
- Implement production, quality, and customer-service standards for Finance Department operations.
- Monitor accounts, identify variances, perform reconciliations, and implement corrective actions.
- Collect accounts, contact customers, investigate non-payment, negotiate, and expedite payments.