- – Greet residents and visitors, providing courteous front-line customer service.
- – Answer phones, respond to inquiries, and direct calls or messages appropriately.
- – Assist with filing, data entry, and preparation of routine documents and notices.
- – Maximize revenue by developing relationships with customers in assigned territory
- – Prospect and qualify new accounts, including dormant and competitor accounts
- – Utilize CRM tools to manage sales pipeline and prepare strategic action plans
- – Lead and mentor a diverse team to ensure exceptional guest experiences.
- – Drive sales and manage operational costs through effective planning and analysis.
- – Recruit, train, and coach staff to maintain high standards of operation.