- – Perform preoperative and postoperative measurements, explaining each step to patients.
- – Operate diagnostic equipment and interpret results for accurate patient assessments.
- – Educate patients on refractive procedures and provide exceptional customer service.
- – Provide exceptional customer service by addressing inquiries on programs and services.
- – Process registrations and bookings using software; handle payments accurately.
- – Facilitate recreational activities, ensuring safety and well-being of all participants.
- – Oversee incident management process and lead team to swift resolution.
- – Analyze incidents and categorize recurring issues to enhance protocols.
- – Communicate with stakeholders and document troubleshooting steps effectively.