- – Oversee incident management process and lead team to swift resolution.
- – Analyze incidents and categorize recurring issues to enhance protocols.
- – Communicate with stakeholders and document troubleshooting steps effectively.
- – Respond to inquiries and manage registration and renewal paperwork efficiently.
- – Provide administrative support, including meeting coordination and document preparation.
- – Maintain office supplies, equipment, and assist with onboarding new members.
- – Plan weekly assignments of materials and resources for work orders.
- – Develop and manage preventative maintenance programs using SAP software.
- – Coordinate vendor management and ensure compliance with regulatory requirements.