- Install, repair, replace, and maintain cable TV and telecom equipment for residential and business customers.
- Organize daily tasks, contact customers, provide work estimates, and complete telephony projects.
- Verify lines, perform preventive maintenance, handle tools, maintain inventory, and complete reports.
- – Serve as primary contact for clients, addressing inquiries and resolving issues.
- – Educate clients on benefits plans, coverage details, and claims procedures.
- – Process enrollments and maintain accurate client records for data integrity.
- – Respond to inquiries and guide applicants through the admissions process.
- – Conduct interviews and manage intake paperwork with a trauma-informed approach.
- – Prepare course documents and maintain accurate records for timely reporting.