- – Serve as primary contact for clients, addressing inquiries and resolving issues.
- – Educate clients on benefits plans, coverage details, and claims procedures.
- – Process enrollments and maintain accurate client records for data integrity.
- – Develop and implement engaging communications strategies to drive brand awareness.
- – Write, edit, and deliver high-quality content, ensuring alignment with brand standards.
- – Manage public relations activities, including press releases and media outreach efforts.
- Build great customer experiences to drive repeat business
- Connect with customers to recommend suitable products
- Foster customer loyalty and meet sales targets