- – Manage case files for employees on short-term sick leave and long-term disability.
- – Develop and implement return-to-work plans and accommodations for employees.
- – Liaise with supervisors, healthcare providers, and unions to manage employee claims.
- – Engage customers to identify their tech needs and recommend suitable solutions.
- – Achieve personal sales goals while contributing to overall team performance.
- – Collaborate with teammates to maintain optimal store operations and presentation.
- Lead complex, multi-stream initiatives across product, business analysis, QA, development, and vendor teams
- Provide end-to-end delivery oversight, including planning, execution, risk management, and reporting
- Bring structure, clarity, and momentum to evolving or loosely defined initiatives