- – Engage customers to identify their tech needs and recommend suitable solutions.
- – Achieve personal sales goals while collaborating with teammates for store success.
- – Maintain store operations and ensure a welcoming environment for all customers.
- – Prepare and serve espresso-based drinks, including lattes and cappuccinos.
- – Operate espresso machines and grind coffee to ensure quality beverage production.
- – Provide excellent customer service and manage inventory for smooth operations.
- – Design reliability architecture for distributed services, ensuring fault tolerance.
- – Build monitoring and observability systems to enhance operational awareness.
- – Lead incident response efforts, driving improvements to reduce service disruptions.