- – Lead design and implementation of Microsoft 365 services and solutions.
- – Engage clients by translating technical concepts into clear business language.
- – Identify and pursue new business opportunities within the Microsoft 365 space.
- Configure and maintain security controls across Microsoft 365/Entra ID, endpoint protection, email security, and network services, with supporting documentation.
- Monitor, investigate, and respond to security threats and vulnerabilities triaging SIEM/XDR alerts, threat intelligence, and vendor advisories, and coordinating containment and recovery, documenting post -incident learnings.
- Support secure design, vendor due diligence, and ongoing security reviews for new and existing systems and services.
- – Provide technical support via phone and email for web-based platforms.
- – Perform tenant verification services and assist in business development efforts.
- – Monitor website performance using Google Analytics and manage digital marketing.