- – Lead and motivate a Managed Service Infrastructure Network operations team.
- – Implement daily management systems and operational processes for efficiency.
- – Collaborate with cross-functional teams to ensure seamless client service delivery.
- – Assist faculty and students with equipment loans, ensuring proper operation and care.
- – Set up and operate AV equipment for events, providing on-site technical support.
- – Maintain accurate loan records and track equipment availability for efficient operations.
- – Coordinate delivery of HEALTHI and wHealth MedPath programs to exceed client expectations.
- – Organize and track program documentation while managing stakeholder communications.
- – Support strategy development and monitor program performance using project management tools.