- – Analyze customer segments to identify churn risks and develop data-driven solutions.
- – Collaborate with cross-functional teams to execute campaigns that enhance customer loyalty.
- – Manage end-to-end loyalty campaign lifecycle, from analysis to execution and evaluation.
- – Directs financial strategy, overseeing budgeting, forecasting, and analytics.
- – Ensures compliance with GAAP, managing multi-entity financial reporting and audits.
- – Leads and develops finance team, optimizing ERP systems and financial practices.
- – Develop resources and frameworks to enhance staff capacity for mental health support.
- – Contribute to policy development and documentation of mental health protocols and procedures.
- – Collaborate with teams to create wellness materials and debrief frameworks for staff.