- Lead continuous improvement activities for billing accuracy and compliance
- Support team with conflict resolution related to billing requests
- Establish targets for key metrics and support team to meet billing targets
- Configure and maintain security controls across Microsoft 365/Entra ID, endpoint protection, email security, and network services, with supporting documentation.
- Monitor, investigate, and respond to security threats and vulnerabilities triaging SIEM/XDR alerts, threat intelligence, and vendor advisories, and coordinating containment and recovery, documenting post -incident learnings.
- Support secure design, vendor due diligence, and ongoing security reviews for new and existing systems and services.
- – Develop and maintain pricing models to support financial planning and forecasting.
- – Analyze financial performance, identifying trends and opportunities to improve profitability.
- – Collaborate with teams to support pricing decisions and enhance financial governance.