- – Greet residents and visitors, providing courteous front-line customer service.
- – Answer phones, respond to inquiries, and direct calls or messages appropriately.
- – Assist with filing, data entry, and preparation of routine documents and notices.
- – Conduct cold calls and targeted outreach to biotech and pharma organizations.
- – Qualify leads and identify new opportunities for quantum-enabled EPR instrumentation.
- – Maintain CRM records and manage a structured sales pipeline effectively.
- – Serve as primary contact for clients, addressing inquiries and resolving issues.
- – Educate clients on benefits plans, coverage details, and claims procedures.
- – Process enrollments and maintain accurate client records for data integrity.