- – Own post-sale customer lifecycle, ensuring successful onboarding and adoption.
- – Guide customers through integration of spatial data into operational workflows.
- – Monitor account health, identify risks, and advocate for customer needs internally.
- Configure and maintain security controls across Microsoft 365/Entra ID, endpoint protection, email security, and network services, with supporting documentation.
- Monitor, investigate, and respond to security threats and vulnerabilities triaging SIEM/XDR alerts, threat intelligence, and vendor advisories, and coordinating containment and recovery, documenting post -incident learnings.
- Support secure design, vendor due diligence, and ongoing security reviews for new and existing systems and services.
- – Develop and execute AI and automation strategies for HR business processes.
- – Lead redesign of HR workflows, integrating AI to enhance efficiency and scalability.
- – Collaborate with technical teams to ensure alignment on architecture and security.