- – Co-design and implement financial policies, controls, and reporting processes.
- – Build budgets, forecasts, and performance analysis to support leadership decisions.
- – Translate complex financial data into actionable insights for stakeholders and partners.
- – Respond to customer inquiries via phone, email, and chat promptly and professionally
- – Resolve customer complaints and issues to ensure satisfaction and retention
- – Maintain accurate records and collaborate with team members for service excellence
- Bilingue en français et anglais, avec compétences en comptabilité
- Gestion des factures, rapports financiers et communications
- Maîtrise de QuickBooks, Google et Microsoft Office