- – Respond to customer inquiries via phone, email, and chat promptly and professionally
- – Resolve customer complaints and issues to ensure satisfaction and retention
- – Maintain accurate records and collaborate with team members for service excellence
- – Maintain and update financial records, including accounts payable and receivable.
- – Prepare and process payroll, ensuring compliance with relevant regulations.
- – Reconcile bank statements and assist in the preparation of financial reports.
- – Manage data stewardship and ensure accurate fund accounting processes.
- – Process corporate actions and swaps, recording transactions in the system.
- – Prepare daily asset mix reports and address related queries effectively.