- – Respond to customer inquiries via phone, email, and chat promptly and professionally
- – Resolve customer complaints and issues to ensure satisfaction and retention
- – Maintain accurate records and collaborate with team members for service excellence
- – Prepare and serve a variety of high-quality beverages to clients and staff.
- – Maintain cleanliness and organisation of the coffee station and seating areas.
- – Provide excellent customer service by engaging with clients and addressing needs.
- Bilingue en français et anglais, avec compétences en comptabilité
- Gestion des factures, rapports financiers et communications
- Maîtrise de QuickBooks, Google et Microsoft Office