- – Respond to customer inquiries via phone, email, and chat promptly and professionally
- – Resolve customer complaints and issues to ensure satisfaction and retention
- – Maintain accurate records and collaborate with team members for service excellence
- – Record and process vendor invoices for timely payments and accurate accounting.
- – Manage vendor relationships and resolve inquiries to ensure service excellence.
- – Utilize advanced MS Excel and financial systems to support accounting activities.
- – Assist in preparing financial documents, including invoices and accounts payable.
- – Update accounting databases and spreadsheets, ensuring accuracy and efficiency.
- – Monitor client accounts for irregularities and support timely payment collections.