- – Prepare and serve a variety of hot and cold beverages to customers.
- – Maintain cleanliness and organization of the coffee station and seating areas.
- – Provide excellent customer service by engaging with clients and addressing needs.
- – Respond to inquiries and guide applicants through the admissions process.
- – Conduct interviews and manage intake paperwork with a trauma-informed approach.
- – Prepare course documents and maintain accurate records for timely reporting.
- – Drive client acquisition and retention, achieving 95%+ retention rates.
- – Identify and close new business opportunities, managing the full sales cycle.
- – Analyze market trends to deliver data-driven workforce solutions and strategies.