- – Serve as primary contact for clients, addressing inquiries and resolving issues.
- – Educate clients on benefits plans, coverage details, and claims procedures.
- – Process enrollments and maintain accurate client records for data integrity.
- – Diagnose and debug issues in existing web applications for user support.
- – Design, develop, and test new web applications to enhance operational efficiency.
- – Analyze change requests and gather information to ensure data integrity.
- – Build strong customer relationships to identify their connectivity needs.
- – Achieve sales targets by promoting products and services effectively.
- – Stay updated on new technologies to provide informed recommendations.