- – Provide bilingual technical support for end-user issues in French and English.
- – Install, configure, and maintain computer systems, software, and peripherals.
- – Document problem-solving processes and escalate requests to IT support teams.
- – Build strong customer relationships to identify their connectivity needs.
- – Achieve sales targets by promoting products and services effectively.
- – Stay updated on new technologies to provide informed recommendations.
- Be an expert in all things tech
- Build connections with customers for solutions
- Achieve personal sales goals