- – Serve as primary contact for clients, addressing inquiries and resolving issues.
- – Educate clients on benefits plans, coverage details, and claims procedures.
- – Process enrollments and maintain accurate client records for data integrity.
- – Consult with patients online, reviewing medical histories and providing assessments.
- – Design and manage personalised TRT treatment plans, monitoring patient progress.
- – Collaborate with the clinical team to enhance men's health delivery across Canada.
- – Provide strategic leadership for fundraising initiatives aligned with organizational goals.
- – Oversee development officer and ensure accountability towards revenue targets.
- – Establish KPIs for donor acquisition, retention, and pipeline growth monitoring.