- – Build strong customer relationships to identify their connectivity needs.
- – Achieve sales targets by promoting products and services effectively.
- – Stay updated on new technologies to enhance customer experience and support.
- – Monitor SIEM alerts and respond to security events in real-time.
- – Resolve internal security tickets and troubleshoot tools like Crowdstrike and Netskope.
- – Collaborate with AI Analyst to enhance automation and improve incident response.
- Ensure zero network failures through maintenance program
- Maintain optimum working environment for occupants
- Analyze and troubleshoot building systems alarms