- – Provide exceptional customer service via phone, email, and in-person interactions.
- – Manage front-desk operations, greet visitors, and ensure security protocols are followed.
- – Support administrative tasks, including meeting coordination, document preparation, and data entry.
- – Engage customers to identify their tech needs and recommend suitable solutions.
- – Achieve personal sales goals while collaborating with teammates for store success.
- – Maintain store operations and ensure a high standard of customer service.
- – Own parts processes, ensuring timely fulfillment and continuous improvement.
- – Coach team members, fostering accountability and alignment with best practices.
- – Collaborate with Service team to anticipate repairs and maintain inventory levels.